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How do I order items from this
website?
You can order our merchandise through our
products
page with secured online PayPal payment.
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Is PayPal the only way to order
items? How secure is PayPal?
We only accept online PayPal payment for security reasons (for both sides)
and to process orders more quickly. PayPal is a reputable online financial
service company that is the primary form of payment for large companies like
Ebay. We use PayPal to ensure smooth, timely, and secure payment. This
means we're protected, but so are you! We're consumers too so we
understand the importance of shopping with security and a peace of mind.
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How long does shipping usually
take? How is my item shipped?
Once your payment is received and processed, your order is usually shipped
within 3-5 business days (if not sooner). To ensure quality and timely shipment,
all items are shipped via USPS.
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What happens if the item I bought
is out-of-stock?
While we try to keep large stock of all items, there are times where
demand exceeds our supply. In the event your item is out-of-stock, you will be
notified via e-mail with a timeline of when you should received your product
as well as other solutions to met your demands. Restocking of items usually
only takes about a week.
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I'm concerned with quality, what
kind of screen-printing techniques and garments do you use?
Every item has a description of the weight, brand and quality of the
garment used. We understand more than anyone that a quality product is what
brings customers back and a reason to refer a friend. For this reason, we
don't cut corners and instead always use quality factory screen-printing
machines and heavy duty garments.
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How do I go about requesting
discounts on Bulk orders?
We would be more than glad to work with your needs. Email us:
contact@dontbruinyourlife.com
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Does the item selection ever
change? Do you ever take out or get any new items?
We will always have the basic popular items but from time to time will add
additional related products so make sure you check back and join our
TheFaceBook Group for updates.
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Do you do custom orders or offer
screen-printing services?
Yes! If you have special needs or like our design but want to
customize it, please email
us for details.
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What is your return and exchange policy?
Because our products are custom T-shirts, we cannot offer any returns or
exchanges. In the event that you want to change the size of the shirt, you
can mail it back to us where as long as it's unused and unwashed, we'll be
glad to send you the new, correct size.
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What kind of affiliations do you
have to other groups/organizations or schools?
None. We never claim or represent anyone but our own products and have no
affiliation to any other groups, organizations, or schools. Our products are
general apparel.
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I see that "Don't Bruin Your Life"
has a "TM" next to it, what does that mean?
Don't Bruin Your Life is a officially trade marked product, slogan and
design of the company. There is to be no unauthorized use of the name, logo, or
related phrase without our written consent.
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How do I summit my photo for the
"Fan Photos" section.
Email us your photo with a description of who's in it and what's going on
at the event/location. Photos are usually uploaded within 5 business days.
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Do you have a
Facebook group I can join?
Of course, please add our group!
http://usc.facebook.com/group.php?gid=2220281410
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What is your contact
information?
You can contact us by snail mail (USPS) or Email. Email is the quickest
way to get a response.
Email:
contact@dontbruinyourlife.com
Snail Mail: Don'tBruinYourLife.com
P.O. Box 1108
Alhambra, CA 91802-1108